Privacy, explained simply

1. Who we are

MyFanss operates the myfanss Android app and is responsible for the personal information described here. This policy applies when you use myfanss, contact support, or request account deletion.

2. Information we collect

Account and profile

• myfanss ID, profile name, gender, country, city, status, photo, preferences, ratings, blocks, and account state.
• A consented creator reference face image when an operator enables face replacement.

Device and location

• Device identifier, session token, IP address, device model, operating-system and app version, CPU/ABI details where available, and diagnostic information.
• Latitude and longitude when you grant location access, including for registration, joining-bonus eligibility, safety, and fraud checks.

Payments and support

• Wallet, Google Play purchase/order, and transaction details when billing is enabled.
• Withdrawal name, bank, account number, IFSC, and mobile number when supplied.
• Reports, feedback, support messages, and crash details.

3. Calls, creator face replacement, and your content

myfanss transmits and processes live microphone and camera data to connect audio and video calls. myfanss does not record or retain the audio or video content of calls. myfanss stores only call metadata, such as participants, call ID, call type, time, duration, and charges. Profile photos are collected only when they are intentionally submitted.

For a creator who explicitly consents and is enabled by an operator, myfanss stores a reference face image in private myfanss server storage and a dedicated Modal cloud volume. Eligible live creator video frames are sent to Modal for real-time face replacement during calls. The reference image is not shown to fans.

4. How we use information

We use information to:

• Create and maintain your myfanss account.
• Connect calls and show service notifications while the app is online.
• Operate creator discovery, ratings, wallet, and withdrawal features.
• Perform creator face replacement only when the creator has consented and the feature is enabled.
• Check joining bonuses and prevent duplicate, unsafe, abusive, or fraudulent activity.
• Respond to support and reports, enforce our rules, and meet legal obligations.
• Diagnose crashes, protect service reliability, and improve myfanss.

5. App permissions

• Microphone: audio and video calls.
• Camera: video calls and profile pictures.
• Location: the disclosed registration, bonus, safety, and fraud checks.
• Notifications and full-screen call alerts: incoming calls.
• Bluetooth/nearby devices: call audio routing.
• Legacy storage access: saving or selecting media on older Android versions.

You can deny or later change permissions in Android or browser settings. A related feature may then be unavailable.

6. When information is shared

We do not sell personal information. We share only what is needed:

• With another myfanss user when a profile, call, rating, or safety feature requires it.
• With contracted hosting, storage, communication, face-processing, support, security, and payment providers.
• With Modal for eligible creator face-replacement calls.
• With Google Play when you choose a purchase after billing is enabled.
• With authorities or other parties when required by law or reasonably necessary for safety, fraud prevention, disputes, or enforcement.

7. What other users can see

Other users may see your myfanss ID, profile name, profile photo, city/country label, status, rating, availability, and information you intentionally show during calls or submit in reports. A creator reference face image, bank details, wallet details, precise location, device identifiers, and private support information are not intended to be public.

8. Retention and account deletion

We keep information only while it is needed for the purposes above. A valid deletion request keeps the account usable during the waiting period but fixes a deletion deadline based on the first request. Account and associated data created before that deadline are scheduled for deletion within 60 days.

Limited payment, fraud, safety, dispute, or legal records may be retained longer when necessary. Such records are restricted and are not used for ordinary account features. Residual copies may remain temporarily in backups until normal rotation.

9. Your choices

• Edit your profile and control device or browser permissions.
• Block or report another user.
• Ask support to disable creator face replacement and remove your reference face image.
• Ask questions or request correction through the Grievance Officer.
• Request account deletion in myfanss or through the public deletion page.

Submitting the same deletion request again does not restart the 60-day period.

10. Security

We use access controls and operational safeguards intended to protect personal information. No internet transmission or storage system is completely secure, and myfanss does not claim that chats or calls are end-to-end encrypted. Please protect your device and avoid sharing passwords, payment credentials, or sensitive information with other users.

11. Adults only and policy changes

myfanss is intended only for people aged 18 or older. We do not knowingly offer the service to children.

We may update this policy when myfanss, its providers, or legal requirements change. The updated date will appear at the top, and material changes will be communicated where appropriate.